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Perfect Pasta Online Shipping Policies

SHIPPING & RETURN POLICY
Our products are delivered right to your door in a reusable, insulated cooler that is filled with enough dry ice in order to maintain the highest quality and to ensure it arrives in excellent condition. We only ship Next Day Air or 2-Day. Please review our two different shipping options below to ensure your pasta order is delivered to you by the most convenient method.

 2-Day 
This shipping option delivers Monday thru Wednesday only. Due to the perishable nature of our products, we do not allow our packages to be in transit over any weekend. Orders placed after 12:00 p.m. (CST) on Wednesday will be packaged and shipped the following Monday. You will not need to be home in order to sign for your package.

 Next Day Air 
This shipping option delivers Monday through Thursday. Orders placed after 12:00 p.m. (CST) on Thursday will be packaged and shipped the following Monday. Due to the perishable nature of our products, we do not allow our packages to be in transit over any weekend. You will not need to be home in order to sign for your package.

We're sorry but we cannot deliver to PO Boxes or APO and FPO addresses. To guarantee delivery, we must have complete addresses.

We are not responsible for an incorrect shipping address given to us during checkout. As this does happen from time to time, please double check your order information during checkout. The customer is responsible for any charges associated with an incorrect address, i.e.: phone calls, additional FedEx charges, etc.

Due to the perishable nature of our product, there can be no returns of items ordered. Perfect Pasta will give you the option to re-ship your item or refund the buyers credit card for the cost of the pasta only. Shipping fees will not be refunded unless it has been found to be the fault of the Perfect Pasta Online. We must be notified within 1 day of customer receiving a package if there is a problem and credit is requested.

 FedEx Home Delivery 
This ground shipping option delivers Monday thru Wednesday for shipments to Illinois, Iowa, Wisconsin, Indiana and Michigan ONLY. Delivery is guaranteed by the end of the next business day with few exceptions.  Addresses in these states located more that 450 miles of the 60101 zip code will receive their shipment in 2 days. Due to the perishable nature of our products, we do not allow our packages to be in transit over any weekend. Orders placed after 12:00 p.m. (CST) on Wednesday will be packaged and shipped the following Monday. You will not need to be home in order to sign for your package.

 

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Perfect Pasta Online Privacy Policies

PRIVACY STATEMENT

Order with confidence at Perfect Pasta Online - our online shopping is secure.

Your privacy is very important to Perfect Pasta Online and we want to make you feel comfortable and secure when shopping. With that in mind, we have developed the privacy policy outlined below. We may update this Policy from time to time, so please check back occasionally. If you have any question about our Privacy Policy, the practices of this site, or your dealings with Perfect Pasta Online, please do not hesitate to contact us.

  • Perfect Pasta Online is the sole owner of any information we collect from you. We will not sell or distribute your personal information (name, address, email address, etc) for ANY REASON to ANYONE at all.
  • We may, if you’ve purchased something from us in the past and you elected to receive our newsletter, email you from time-to-time with coupons, discounts or new products.
  • Our store is secure. We use an SSL Certificate to protect sensitive information online. Your credit card information is not stored on our web server at all, but is securely transmitted directly to the card processor. We also employ physical security measures and managerial controls to safeguard and secure the information we collect.
  • Like most websites, we use “cookie” technology. A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies allow us to identify your computer and passively track its activities on the web site. This information identifies your web browser to our computer system whenever you visit our site allowing us to enhance your experience on our site. If you reject the cookie, you may still browse our site, however you will not be able to purchase or have access to all our services such as order history, my account, etc.

Privacy Policy
Effective: October 1, 2008

 

I agree to the terms and policies as stated above.

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Perfect Pasta Online Product Information

Packaging

 Fresh Cut Pasta 
16 oz package – Angel Hair, Spaghetti, Linguini, Tagliatelle, Fettuccini, Pappardelle, Cavatelli

 Frozen Filled Pasta 
16 oz package – Ravioli, Tortellini, Agnolotti, Mezzaluna, Sacchettini

 Gnocchi/Stuffed Gnocchi 
16 oz package

 Risotto 
2lb Tray

 Lasagna 
½ Pan = 5 lb Tray

 Specialty/Handmade 
5 pieces per package – Stuffed Shells, Manicotti
2 pieces per package – Rotolo

 Tiramisu 
8 oz Individual
½ Pan

 Sauces 
13 oz Containers


Cooking Times

Fresh Pasta 3-4 Minutes
Cavatelli 8-10 Minutes
Ravioli 5-7 Minutes
Tortellini 4-5 Minutes
Agnolotti 4-5 Minutes
Sacchettini 4-6 Minutes
Gnocchi 2-3 Minutes
Stuffed Gnocchi 2-3 Minutes

Shelf Life

 Fresh Pasta 

  • 3-5 Days Refrigerated
  • 3 Months in Freezer (must be kept sealed & frozen!)

 Ravioli & Filled Pasta 

  • 1 Year in Freezer (must be kept sealed & frozen!)

 Risotto & Lasagna 

  • 1 Year in Freezer

 Sausage 

  • 3 Months in Freezer (must be kept sealed & frozen!)

 Beef 

  • 5 Days Refrigerated
  • 6 Months in Freezer (must be kept sealed & frozen!)

 Tiramisu 

  • 5 Days Refrigerated
  • 6 Months in Freezer

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Ordering Information

Our products are delivered right to your door in a reusable, insulated cooler that is filled with enough dry ice in order to maintain the highest quality and to ensure it arrives in excellent condition. We only ship Next Day Air or 2-Day. Please review our two different shipping options below to ensure your pasta order is delivered to you by the most convenient method.

 2-Day FedEx 
Orders are processed Monday, Tuesday and Wednesday. This ensures the package will arrive by Friday. Orders received after 12:00p.m.Wednesday will be processed the following Monday.

 Next Day Air 
Orders are processed Monday, Tuesday, Wednesday and Thursday. This ensures the package will arrive by Friday. Orders received after 12:00 p.m. on Thursday will be processed the following Monday.

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